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Emergency Alert Difficulties, Again


Alan - W6WN
 

It's not just the cell phone towers, it's the whole system...

In Napa County, a wildfire alert meant for cellphones would not connect because of a coding error. In Sonoma County, similar alerts were sent to areas that required no evacuation and linked to an evacuation map that was a year old. And in Solano County’s Vacaville, a city emergency operations employee missed a call to report to work because his phone was set to vibrate.

As fire crews battle a massive system of wildfires sparked by freak lightning storms, emergency officials are seeing the technological shortcomings of localized alert systems — and it’s far from the first time.

Despite heeding much of the emergency management guidance dispensed in the last year from Sacramento, counties dealing with the LNU Lightning Complex fire burning in Northern California have nonetheless encountered difficulties.


Jef - N5JEF
 

Alan -

Thank you very much for sharing this.  In many ways, "the system" is broken or needing improvement, and it's important that we consider the challenges facing us in the bigger (and bigger…) picture rather than the immediate, knee-jerk, short-sighted responses that tend to commonly prevail.

- Jef

On Wed, Aug 26, 2020 at 6:38 AM Alan - W6WN <Alan.W6WN@...> wrote:

It's not just the cell phone towers, it's the whole system...

In Napa County, a wildfire alert meant for cellphones would not connect because of a coding error. In Sonoma County, similar alerts were sent to areas that required no evacuation and linked to an evacuation map that was a year old. And in Solano County’s Vacaville, a city emergency operations employee missed a call to report to work because his phone was set to vibrate.

As fire crews battle a massive system of wildfires sparked by freak lightning storms, emergency officials are seeing the technological shortcomings of localized alert systems — and it’s far from the first time.

Despite heeding much of the emergency management guidance dispensed in the last year from Sacramento, counties dealing with the LNU Lightning Complex fire burning in Northern California have nonetheless encountered difficulties.