Help with an HP - member's wife can't recall her password

Sending this out to see if anyone could help out Joe, KN6FH in Roseville with his computer password problem.

I only do Macs, so not much help.

Joe’s PC is broken so they just have the HP.  SO getting emails won’t work either his telephone is 916 765-3799.

I emailed Dennis, WU6X but Dennis and I have yet to talk.

Anyone think they could help Joe out?

Carl, WF6J

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